Fairfield County evidence file · ranked by Vesta.
Pool profile · Fairfield County
Total Pool + Patio, LLC
Newtown, Connecticut
Vesta-analyzedTotal Pool + Patio, LLC is a pool company in Newtown, Connecticut. Total Pool + Patio reads as a family design-build firm whose customers stop shopping after meeting them. The recurring account: homeowners interview four or five builders, get vague pitches or pressure, then meet Tom Santella, who listens, sketches what the yard can actually do, and delivers…
✦ The record — what’s public & provable
In the top 10% band of the field Vesta tracks.
Track record
Public credentials and how they operate — checked against state registries and the review record, not self-reported.
How they operate — from the review record
Scope of work
What homeowners hire them for
Crew homeowners name: Tom Santella, Andrea
Everything above is drawn from public reviews and Connecticut state records — nothing self-reported, nothing paid for.
The family that turns unbuildable yards into showcases — a sloping lot everyone said couldn't hold a pool became one, and the same family has maintained it and dozens like it for 15 to 30 years.
What sets them apart
Specialty capability confirmed in the review record — not every pool Vesta tracks takes this on.
Masonry & patio integration
Builds the surrounding patio, coping, and hardscape in-house alongside the pool — more than most pool companies we track offer.
Custom design on difficult sites
Takes on sloped, tight, or "impossible" yards and designs a pool around them — a job many pool companies we track turn down.
Leak detection & repair
Diagnoses and fixes underground and equipment leaks other pool companies we track have left unresolved.
What homeowners say
Vesta’s read
Total Pool + Patio reads as a family design-build firm whose customers stop shopping after meeting them. The recurring account: homeowners interview four or five builders, get vague pitches or pressure, then meet Tom Santella, who listens, sketches what the yard can actually do, and delivers it — including yards so sloped that visitors said a pool was impossible. The scope is the differentiator: pool, granite or stone patio, fire pit, retaining walls, and landscaping executed by one firm, with a wedding-deadline delivery among the proof points. The service tail is generational — 15-, 17-, 20-, and 30-year relationships on pools they built, with the family's own repair expert handling pumps and spa heaters. When an underground pipe leak threatened a summer, they fixed it fast without leveraging the emergency on price.
Summarized by Vesta from public reviews · analyzed July 2026 — Vesta’s own wording, not the business’s, and never a copy of any single review.
What to check before you hire
Vesta’s plain checklist for pool pros. General guidance about the trade — not a claim about this business.
Confirm CT registration & insurance
Pool construction and major renovation is home-improvement work — the firm should hold an active Connecticut Home Improvement Contractor registration and carry liability coverage. Ask to see both before signing.
Get permits and the C-of-O in writing
Unpermitted or incomplete-permit pool builds surface at home sale, sometimes years later, and can block a closing. Ask who files the permit, get the certificate of occupancy in the contract, and confirm it before final payment.
Pin down the build type and scope
Gunite, fiberglass, and vinyl liner pools differ sharply in cost, timeline, and what a renovation later requires. Get the exact spec, decking and coping scope, and equipment brand in writing — not just "a new pool."
Ask what a season of service actually costs
A weekly-maintenance quote often excludes chemicals, opening, and closing. Ask what is included in the base price versus billed separately before the season starts.
Is this your business?
It’s already in front of homeowners in Fairfield County choosing who to hire. Vesta weighed your reviews, your public record, and the work you’re known for into the honest read above. Claim it free to make it yours.
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Compare top pool in Fairfield County
Vesta ranks pool across Fairfield County by homeowner consensus and the public record — no ads, no pay-to-play. A few others worth a look:
This is a public-record listing compiled by Vesta — not an endorsement, and not written by the business. The “What homeowners say” summary is written by Vesta’s AI from public reviews. Own this business? You can remove or correct this listing (processed within 5 business days), or see how this works ›.