The Heating & Cooling Company
HVAC · Norwalk, CT
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Vesta built this profile from public records and homeowner reviews — an independent read, not a paid placement. The Heating & Cooling Company hasn’t joined Vesta’s verified network yet, so there’s no documented job history to show here.
Mike installed a $300 used part two other companies wanted thousands to work around — fairly, the day before an arctic snap.
What homeowners say
The Heating & Cooling Company is essentially Mike Tavolacci, and the reviews make him sound like the honest second opinion everyone hopes for. The signature story: a 14-year-old furnace's inducer motor failed, two companies quoted $3,000 to fix or $10,000+ to replace — Mike installed a $300 part the homeowner had sourced, in an hour, the day before an arctic air mass arrived, and charged a fair market rate. Others describe years of annual service "with never any pressure for replacement," emergency visits over Thanksgiving break, and excellent communication throughout. Prompt, fair, and refreshingly un-pushy is the read.
Summarized by Vesta from 23 public reviews — Vesta’s own wording, not the business’s, and never a copy of any single review.
What they’re known for
Fixes, doesn't upsell
Two companies quoted $3,000 to $10,000+; Mike installed a $300 homeowner-sourced inducer motor in an hour, at fair market rate.
No-pressure over years
Annually serviced an old furnace "with never any pressure for replacement," advising only when the homeowner was ready.
Prompt, even in emergencies
Squeezed a no-heat homeowner in before an arctic mass; came out over Thanksgiving break for another.
Clear communication
Reviewers single out excellent written and oral communication and respectful, kind service.
What to check before you hire
Vesta’s plain checklist for HVAC contractors. General guidance about the trade — not a claim about this business.
Ask for a load calculation, not a guess
The right-sized system comes from a Manual-J load calc on your actual home — not 'same as the old one.' Oversized units short-cycle, run loud, and cost more to own.
Confirm the CT license
Heating and cooling work is done under a Connecticut HVAC license. The licensed technician — not just the company name — is who is accountable for the install.
Get equipment, permit, and warranty in writing
Model and efficiency (SEER2 / AFUE), the permit, and warranty registration should all be itemized. A permit and post-install inspection protect you.
Check real emergency response
When heat or AC fails, a callback in hours beats a cheaper shop that goes quiet in a cold snap. Ask their honest after-hours window before you need it.
For the owner · from 4THWALLIs this your business?
Claim it free — it’s already in front of homeowners in Fairfield County. Claiming takes a minute, costs nothing, and puts your name on the read above.
Vesta brings homeowners to your door. Atlas makes sure not one of them slips away. While you’re on the job, Atlas answers every call and text in your name — books the work, sends the reminder, asks for the review. The back office the best shops run, without hiring anyone.
Answers in your name, 24/7
Every missed call and after-hours text gets a real reply — your services, your pricing, your voice. The lead never goes cold.
Books the job for you
It checks availability, sets the appointment, and sends the reminder — so the estimate actually happens.
Earns the next review
When the work’s done it follows up and asks the happy customer for the review that brings the next one.
This is a public-record listing compiled by Vesta — not an endorsement, and not written by the business. The “What homeowners say” summary is written by Vesta’s AI from public reviews. Own this business? You can remove or correct this listing (processed within 5 business days), or see how this works ›.