New Canaan Pool Service
Pool · Norwalk, CT
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The husband-and-wife shop that finished a dead contractor's abandoned pool — Mike's breadth covers computers to coping, and Megan's office is half the reason customers stay a decade.
Where it stands
What sets them apart on the signals Vesta can verify — public records, manufacturer credentials, and a deep read of review history, not a paid placement.
Hot tub & spa service
Services hot tubs and spas alongside pools — more than most pool companies we track take on.
Leak detection & repair
Diagnoses and fixes underground and equipment leaks other pool companies we track have left unresolved.
Strongly rated
Carries one of the stronger homeowner ratings among the pool companies we track, across a meaningful number of reviews.
What homeowners say
17 public reviews on record
New Canaan Pool Service is Mike in the field and Megan in the office, and reviewers credit them as a unit — several accounts praise her phone presence as warmly as his wrench. The defining account: a pool left unfinished when its contractor passed away, which Mike took over and completed, handling everything the job needed. The renovation work is specific and recent — coping reset, new tile throughout, double drains, LED lighting, and a StoneScapes interior, done promptly. Relationships run 8 to 10 years across pools and hot tubs, with honesty called out repeatedly.
Summarized by Vesta from public reviews · analyzed July 2026 — Vesta’s own wording, not the business’s, and never a copy of any single review.
What to check before you hire
Vesta’s plain checklist for pool pros. General guidance about the trade — not a claim about this business.
Confirm CT registration & insurance
Pool construction and major renovation is home-improvement work — the firm should hold an active Connecticut Home Improvement Contractor registration and carry liability coverage. Ask to see both before signing.
Get permits and the C-of-O in writing
Unpermitted or incomplete-permit pool builds surface at home sale, sometimes years later, and can block a closing. Ask who files the permit, get the certificate of occupancy in the contract, and confirm it before final payment.
Pin down the build type and scope
Gunite, fiberglass, and vinyl liner pools differ sharply in cost, timeline, and what a renovation later requires. Get the exact spec, decking and coping scope, and equipment brand in writing — not just "a new pool."
Ask what a season of service actually costs
A weekly-maintenance quote often excludes chemicals, opening, and closing. Ask what is included in the base price versus billed separately before the season starts.
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It’s already in front of homeowners in Fairfield County choosing who to hire. Vesta weighed your reviews, your public record, and the work you’re known for into the honest read above. Claim it free to make it yours.
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Compare top pool in Fairfield County
Vesta ranks pool across Fairfield County by homeowner consensus and the public record — no ads, no pay-to-play. A few others worth a look:
See the full ranked list →This is a public-record listing compiled by Vesta — not an endorsement, and not written by the business. The “What homeowners say” summary is written by Vesta’s AI from public reviews. Own this business? You can remove or correct this listing (processed within 5 business days), or see how this works ›.