Drain Away Sewer Service Inc
Plumbing · Stamford, CT
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Vesta built this profile from public records and homeowner reviews — an independent read, not a paid placement. Drain Away Sewer Service Inc hasn’t joined Vesta’s verified network yet, so there’s no documented job history to show here.
Rich calls himself the "oral surgeon" of plumbers — same-day, meticulous, and genuinely 24-hour, once texting a homeowner back during the Super Bowl to ask about the issue.
What homeowners say
Drain Away's Rich and his team (Jonny and Lou are named) draw praise for genuine 24-hour responsiveness — answering calls during off-hours, even a Super Bowl callback, and arriving same-day for clogs and sewage backups. Reviewers credit fair pricing, meticulous care of the home, and persistence in diagnosing root causes other companies had missed, several calling them a rarity in the trade.
Summarized by Vesta from 5 public reviews — Vesta’s own wording, not the business’s, and never a copy of any single review.
What they’re known for
Genuine 24-hour service
Answers and follows up during off-hours, including a Super Bowl callback, with same-day appointments.
Roots out the real cause
Diagnosed an ongoing issue other companies had missed and didn't stop until it was resolved.
Treats the home as his own
Meticulous, fairly priced work with care taken throughout the house.
What to check before you hire
Vesta’s plain checklist for plumbers. General guidance about the trade — not a claim about this business.
Verify the CT plumbing license
Plumbing is performed under a Connecticut P-class license held by the individual tradesperson. Confirm it is active before anyone touches a pipe.
Insist on an itemized estimate
Parts, labor, and any wall or finish repair should be listed separately. Open-ended 'time and materials' can balloon on larger jobs.
Know the emergency rate up front
Burst pipes and failed water heaters never wait for business hours. Ask the after-hours rate and callback window in advance.
Get the warranty terms
On a water heater, repipe, or fixture, ask how long parts and labor are covered — and whether the manufacturer warranty needs registering in your name.
For the owner · from 4THWALLIs this your business?
Claim it free — it’s already in front of homeowners in Fairfield County. Claiming takes a minute, costs nothing, and puts your name on the read above.
Vesta brings homeowners to your door. Atlas makes sure not one of them slips away. While you’re on the job, Atlas answers every call and text in your name — books the work, sends the reminder, asks for the review. The back office the best shops run, without hiring anyone.
Answers in your name, 24/7
Every missed call and after-hours text gets a real reply — your services, your pricing, your voice. The lead never goes cold.
Books the job for you
It checks availability, sets the appointment, and sends the reminder — so the estimate actually happens.
Earns the next review
When the work’s done it follows up and asks the happy customer for the review that brings the next one.
This is a public-record listing compiled by Vesta — not an endorsement, and not written by the business. The “What homeowners say” summary is written by Vesta’s AI from public reviews. Own this business? You can remove or correct this listing (processed within 5 business days), or see how this works ›.